Neither QuickPay or ExpressPay require a United Bank Account. What if I don’t have a United Bank Checking Account? This means you don’t have to enter them every time you make a payment AND you can set-up recurring payments to pay your loan every month on a specific day. QuickPay lets you create a customer profile, which can be saved along with your checking account or debit card information. What is the difference between QuickPay and ExpressPay?ĮxpressPay lets you make a one-time payment using your checking account or debit card. Yes and paying additional money each month can save you interest too. Will I save interest if I pay my loan sooner than the statement due date? Yes, make your regular payment and any amount over the regular payment amount will be applied to the principal. Yes, you can pay more than your regular monthly payment or as many payments, at any time.Ĭan I apply additional funds to principal? As long as your partial payments amounts equal the full amount of your loan payment by the due date you will not be charged a late fee.Ĭan I prepay or pay more than the statement or coupon amount to my loan? Yes, any payments made before 6:00 PM EST will be applied that day. Please call United Bank’s automated payment center 844.919.1331.Ĭan I make a partial payment today and another partial payment in a week? Who can I contact to make an electronic payment? Please contact Customer Care at 800.327.9862. Who can I contact for questions related to Biller Direct? QuickPay and ExpressPay support the following browsers: It will provide the most updated security and privacy settings. Using the most current of your preferred browser is always a best practice. What type of browser do I need for Biller Direct? Yes, all data and information is secure and encrypted. There are fees if your payment is late or declined due to insufficient funds in your bank account. No, there are no fees to use QuickPay and ExpressPay. If you have an issue with paying the entire balance, please call our Customer Care Center at 800.327.9862. Note: many banks have a maximum limit on the debit card transactions. If your balance is larger than $25,000, you can make multiple payments. Yes, you can make a single payment up to $25,000. Select the day you would like the payments made.Select the Frequency you would like the payment made- monthly.Add your payment method, Debit Card or Checking Account.Yes, recurring payments can be set-up in QuickPay On the QuickPay login page, look for the Forgot Password link and follow the steps to reset your password. I am locked out of QuickPay, how can I get unlocked? Payments made after 6:00 PM EST, will be reflected on the next business day. You will see the payment in Online Banking or in our Mobile Banking app on the next day, in this example Wednesday. The payment will be reflected on the next day but applied that day.įor example: A payment made on Tuesday at 3:00PM will be posted on Tuesday. Payments made on a business day before 6:00 PM EST will be applied to your loan on that day. When will my payment be applied to my loan? If you are using QuickPay, you will see your payment history for your loan. You will receive a confirmation email to the email address you provided in the profile set-up. How will I know my payment has been made? QuickPay will allow you to create a profile and store your information, securely, on our system.ĮxpressPay will NOT store any information after the payment is made. To sign into QuickPay you will need your loan/account number, your note number and zip code. On your first visit to QuickPay, you will be asked to create a user profile, where you will create a username and password. 3-digit security code on the back of the card.If you are using a bank/checking account.Continued use of GPS running in the background can dramatically decrease battery life.What information do I need to make a payment? Some feature of the app may use the GPS function. To ensure the prevention of unauthorized access and activity, mobile data transmissions and account information are protected by 256-bit SSL encryption standards- just like when you bank online! Experience the freedom of mobile payments that Directions Mobile Wallet can offer today! * Set up and manage transaction alerts to help monitor your account activity Once you've created a secure account and have logged in, you'll be able to: With Directions Mobile Wallet, you can easily and securely access your card accounts anytime, anywhere - all from your smartphone! The application is free to download! Please contact our toll-free number or email us if you have any questions or concerns: 84 or We are here to help and would love your feedback! **This is a the first release of our NEW mobile wallet app. This is separate from your mobile banking credentials. **Please note, if you are installing the app for the first time you will need to create a new user ID and password.
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